TIPS FOR RIDERS
- Arrive 10 minutes prior to the schedule time
- Ensure the driver can see you at the bus stop
- Have exact case fare, bus pass or mobile ticket ready before boarding
- Let the operator know if you require additional assistance
CONSEJOS PARA PASAJEROS
- Llegue 10 minutos antes de la hora programada
- Asegurese de que el conductor pueda verlo en la parada del autobus
- Tenga lista su tarifa en efectivo exacto, pase para el bus, o bolete en su movil, antes de abordar
- Infome al operador si necesita asistencia adicional
Boarding the Bus
Buses make scheduled stops only at designated bus stops. As a bus approaches the stop, stand next to the bus stop sign. Ensure the driver sees you by waving to the driver, signaling your intention to board the bus.
If you are unsure about the bus’ destination, ask the driver before you board.
Have exact fare or an MCard bus pass ready when you board. Only U.S. coins and currency are accepted, and drivers do not carry change. If you do not have exact change, a change card will be issued to use on your next trip.
You may need to take more than one bus to reach your destination… For this, you may purchase a Day Pass from the operator which will allow you to travel on any bus within the MCAT system for 24 hours. Other passes are available from our Customer Service Centers.
NOTE: Do not fold, roll, tear, alter, mutilate or get the pass wet. If the pass is destroyed or rendered inoperable by the rider, the pass becomes void and a new paid fare will be required to continue traveling. MCAT drivers are not authorized to allow a customer to ride if the pass cannot be read by the fare box.
If you are visually impaired, or need help identifying your stop please inform the driver as you enter the bus, so the driver may announce your stop and ensure your exit at the proper time. It is helpful to sit toward the front of the bus if you need assistance.