New Single Point of Access Phone Number

New Single Point of Access Phone Number
Posted on 12/21/2020
Now Veterans don’t have to guess which number to call for assistance thanks to a new U.S. Department of Veterans Affairs' single access point to all its contact centers.

By calling 1-800-MyVA411 (1-800-698-2411), Veterans, their families, caregivers and survivors can be put in touch with a live agent immediately by pressing “0,” available 24 hours a day/365 days a year.

1-800-MyVA411, serves all members of the Veteran community seeking information or help. Veterans and their families can still reach the Veterans Crisis Line directly at 1-800-273-8255 and pressing 1, by Chat or by texting 838255. The White House VA Hotline is also still available at 1-855-948-2311 for Veterans and their families to share compliments and concerns.


1-800-MyVA411 provides information related to the following:

  • COVID-19 updates. Health care eligibility and enrollment.

  • VA benefits, such as disability, compensation and pension, education programs, caregiver support, insurance, home loans, and burial headstones and markers among others.

  • The nearest VA medical centers, benefits offices or cemeteries to Veterans, VA Medical Center operational updates and connection to VA Medical Center operators.

  • Directory assistance and technical support for VA.gov.

  • Debt and payment options.