Document and PDF Accessibility

Any documents that are going to be shared electronically (especially those posted to the website or attached to an agenda) need to meet ADA accessibility requirements.

First, determine whether the information in your PDF or other document should be posted to the website in that format.

If you determine your document needs to be posted to the website, this guide will help you make your Word document (and in turn, PDF) accessible.

Make sure you start with an accessible template if possible. Download MCG accessible templates from the Employee Intranet. (Scroll down to Documents > Doc Category: Templates)

Download printable version of this information

Document Properties

Navigate to File > Properties and fill out:

  • Title
  • Author (recommended: Manatee County Government)
  • Keywords (optional)

Search engines use the “Title” and “Keywords” information fields to determine how accurately the document fits with a user’s search request. Screen readers use title as the first thing announced in the file.


Go to Tools > Language and select English (or the appropriate language).


Headings should be used to thoughtfully structure the document. Create headings using Word’s styles labeled “Heading 1,” “Heading 2,” etc. (located in top right under “Home” tab in most versions of Word). Don’t just use a larger font or make text bold or underlined.

Use headings in order (title in Heading 1, section headers in Heading 2, subsection headers in Heading 3, etc.)

Bonus: You can easily insert a table of contents for your document based on your headings. This improves the experience for everyone when reading longer documents.

screenshot of Styles pane in Microsoft Word

Fonts & Alignment

Sans-serif fonts are recommended, such as Arial. (This is the default font in our templates.)

Your document should use left alignment for text.

  • Do not use justified as this alignment creates inconsistent gaps between words, which makes it more difficult to read for some groups, including those with dyslexia or low vision.
  • Centered text is not ideal because when a low vision user zooms in, content can get positioned off the screen.


Lists are a great way to make information easily scannable. Make sure to use the built-in bullets or numbered lists. Numbered lists should only be used if the numbers are conveying a specific order. For lists that could easily be reordered, use a bulleted list.

Additional Elements

Images & Charts

All images and charts should have alternative text. Add “Alt Text” by right-clicking the image. (Select either Edit Alt Text or Format Picture and choose the Alt Text tab.)

  • Is the image important to the context of the document? Add a few words or sentence describing the image in the Alt Text box.
  • Is there text on the image? Add that text in the Alt Text box. If there is a lot of text in the image, it should also be in the body of the content. Images with a lot of text are strongly discouraged.
  • Is the image a chart? Describe the meaning the chart is conveying in the Alt Text box. (Ex: Chart shows rates have increased 10% from 2008 to 2018)
  • Is the image unimportant to the context of the document? Check the “Mark as decorative” box.


Hyperlinks should be a description that identifies the links destination (such as the title of the page you’re linking to). Avoid generic text like “click here” and “read more” or listing out the URL (unless the page is to be printed and it’s necessary to spell out the URL).

Good examples: “View the new Permitting Fee Schedule” or “Download the 2018 Manatee County Government Annual Report.”


Use of color should be limited, especially with text. Your safest bet is always black text on a white background. Colors must meet contrast ratio requirements. (There are free color contrast checkers available online if you must use color.) People with low vision or color blindness may not be able to read text on a colored background or even red or orange text on a white background may not meet contrast requirements.

Additionally, colors should never be the only way information is conveyed. (Different colored text or different colored lines should never be the only way to discern different information or datasets.)


Tables should never be used to control the layout of a page. Use Columns for this purpose.

When a table is necessary to display data, try to keep it simple. Complex tables with multiple header rows are difficult to make accessible. Avoid empty or merged cells.

Make table accessible:

  • Select the Header Row (top row that serves as header for each), right click and select Table Properties, click the Row tab, check the Repeat at header row box
  • Click the Alt Text tab and add a Title and Description for the table

Learn more about how to create accessible tables in Word.

Headers and Footers

Make sure your headers and footers don’t include any essential information, as this content is typically not read by screen readers.

Check Accessibility in Word

Under the Review tab, there is a Check Accessibility button. This will show you all the accessibility issues in the document (that can be automatically checked). Fix any outstanding issues.

Save the Document as a PDF – VERY IMPORTANT

DO NOT use the “Print to a PDF” option. You will lose all of your hard work and end up with an inaccessible PDF document.

Depending on your version of Word you should:

  • Save as Adobe PDF
  • Export to PDF

If you have the option, select Best for electronic distribution and accessibility.

Check PDF Accessibility

If you have Adobe Acrobat Pro or Adobe Acrobat DC, you can also check the accessibility for the PDF once it’s been converted (located under Tools). Select Accessibility > Full Check and it will let you know if there are any additional errors.

Note: There will always be at least two "issues" in your document that are things you need to check manually (Reading Order, Color contrast). If you prepared your document properly, these should be fine. 

If you don’t have Acrobat Pro, you should have a contact in your department (such as your Department Content Manager) who you can send it to.

Additional Resources